FREE SHIPPING
DXRacer MASTER provides free shipping on all orders, and no minimum purchase is necessary.
SHIPPING REGION
DXRacer MASTER only has the capacity to ship orders within the Contiguous United States. We are not able to offer shipping to Alaska or Hawaii at this time. We are also not able to offer shipping to any PO Boxes or APO addresses unless it is linked to a street address, because the Ground service we offer does require a street address to be provided.
ORDER SCHEDULE
Please note that all orders placed before 10 am EST Monday – Friday will be processed and shipped that same day. All other orders will be shipped out on the next business day.
DELIVERY METHOD
The free shipping we offer is for FedEx Ground. Under normal circumstances, please allow for up to 1 working day for your order to be processed and 2-5 working days for your package to be fulfilled and delivered, depending on your location.
TRACKING
Once your tracking number has been generated, it will be posted under the order information when you log into your account on our website. Please click on the My Order tab to obtain all of your order and tracking information so you can be aware of when to anticipate delivery.
SHIPPING DAMAGE
The DXRacer MASTER ships all chairs in unopened boxes that come directly from our manufacturer so customers will receive their chairs in pristine condition. If you should receive a product that has been damaged while in transit please reach out to us at [email protected] and we will certainly be able to address your concerns.